We can ship to locations all over the world.
We offer Free Standard Shipping on orders over $ 39, Free Express Shipping on orders over $99.
Otherwise, the shipping fee shows on the checkout page.
We need 24-72 hours processing time and then your order will be shipped. (Monday-Friday)
It's our goal to make sure your order is processed quickly and efficiently.
As most products are customized. We will ship your order within 48 hours. (In very few cases, we can't within 48 hours, but we promise to ship it within 3 business days.)
Your custom paint is made especially for you, so it takes 1-3 business days to be put together.
US orders typically arrive within 7-12 business days by Standard Shipping.
UK orders typically arrive within 5-10 business days by Standard Shipping.
International orders typically arrive within 10-15 business days by Standard Shipping.
All Express Shipping orders typically arrive within 3-8 business days worldwide.
However, due to our inability to control transportation, the arrival time will be different according to the actual situation.
Any delivery dates provided by Sylvia Flower are estimates. We will send you an email when your order has shipped and you may review your order and shipping & handling information on your Sylvia Flower account if you have registered. If you haven't registered on our site, you could also track your order here with your tracking number.
For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours.
Track Your Order To Your Door
When your order is dispatched we'll send you an email with your tracking details so you can follow its journey. If for any reason you don't receive this, please email us at firstname.lastname@example.org and we'll update you on your order's progress.
Customs Fees Fully Paid
All countries are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. In the unlikely event that any extra charges are requested from you at the time of import by customs or by courier at the time of delivery, please contact our customer service team for advice on this matter.
www.sylviaflower.com insures each purchase during time in transit until it is delivered to you at which point responsibility for the shipment is passed over. If your parcel cannot be delivered, UPS will return the parcel to a postal location and delivery will be re-attempted the following day excluding weekends. If the customer makes alternative arrangements with UPS, such as leaving the package at the front door, the parcel is no longer insured and www.sylviaflower.com no longer holds any responsibility for the parcel if it is lost or stolen.